:root {
  --ink: #071126;
  --navy: #0a2a66;
  --blue: #1f6feb;
  --paper: #f4f7fb;
  --white: #ffffff;
  --line: #dbe6f5;
  --muted: #5a6b81;
  --green: #0fa36b;
  --amber: #b7791f;
  --red: #c53030;
  --shadow: 0 22px 70px rgba(7, 17, 38, 0.14);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  color: var(--ink);
  background: var(--paper);
  font-family: Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

button,
input,
select,
textarea {
  font: inherit;
}

button {
  cursor: pointer;
}

.is-hidden {
  display: none !important;
}

.shared-language-switcher {
  display: inline-flex;
  gap: 6px;
  align-items: center;
  width: fit-content;
  padding: 4px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.shared-language-switcher button {
  min-height: 34px;
  border: 1px solid transparent;
  border-radius: 7px;
  padding: 0 10px;
  color: var(--navy);
  background: transparent;
  font-weight: 950;
}

.shared-language-switcher button.is-active {
  color: var(--white);
  background: var(--navy);
}

.login-view {
  display: grid;
  grid-template-columns: minmax(0, 1.1fr) minmax(340px, 0.62fr);
  min-height: 100vh;
}

.login-brand {
  display: grid;
  align-content: center;
  padding: clamp(32px, 7vw, 92px);
  color: var(--white);
  background:
    linear-gradient(rgba(5, 11, 24, 0.84), rgba(5, 11, 24, 0.84)),
    url("assets/nextgenit-logo.jpg") center / cover no-repeat,
    #050b18;
}

.login-logo {
  display: block;
  width: fit-content;
  border-radius: 8px;
}

.login-logo:focus-visible {
  outline: 3px solid var(--blue);
  outline-offset: 4px;
}

.login-logo img {
  width: 230px;
  height: 86px;
  object-fit: contain;
  padding: 5px;
  border-radius: 8px;
  background: var(--ink);
}

.login-brand p,
.eyebrow {
  margin: 0 0 14px;
  color: var(--blue);
  font-size: 0.78rem;
  font-weight: 950;
  text-transform: uppercase;
}

.login-brand h1 {
  max-width: 760px;
  margin: 20px 0 0;
  font-size: clamp(2.8rem, 6vw, 5.4rem);
  line-height: 0.95;
}

.login-panel {
  display: grid;
  align-content: center;
  gap: 18px;
  padding: clamp(24px, 5vw, 56px);
  background: var(--white);
}

.login-panel h2,
.crm-topbar h1,
.panel-heading h2,
.dialog-heading h2 {
  margin: 0;
}

label {
  display: grid;
  gap: 8px;
  color: var(--ink);
  font-weight: 850;
}

input,
select,
textarea {
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 12px 13px;
  color: var(--ink);
  background: #fbfdff;
}

.login-panel button,
.topbar-actions button,
.ticket-form button[type="submit"] {
  min-height: 46px;
  border: 0;
  border-radius: 8px;
  color: var(--white);
  background: var(--navy);
  font-weight: 900;
}

.login-panel .text-button,
.text-button {
  min-height: auto;
  border: 0;
  padding: 0;
  color: var(--navy);
  background: transparent;
  font-weight: 900;
  text-align: left;
}

.login-message {
  min-height: 20px;
  margin: 0;
  color: var(--red);
  font-weight: 800;
}

.login-hint {
  margin: 0;
  color: var(--muted);
  font-size: 0.86rem;
}

.password-notice {
  margin: 8px 0 0;
  color: var(--amber);
  font-size: 0.9rem;
  font-weight: 850;
}

.app-view {
  display: grid;
  grid-template-columns: 248px minmax(0, 1fr);
  min-height: 100vh;
}

.crm-sidebar {
  position: sticky;
  top: 0;
  display: grid;
  grid-template-rows: auto 1fr auto;
  gap: 24px;
  height: 100vh;
  padding: 18px;
  color: var(--white);
  background: var(--ink);
}

.crm-logo img {
  width: 190px;
  height: 70px;
  object-fit: contain;
  padding: 4px;
  border-radius: 8px;
  background: #050b18;
}

.crm-sidebar nav {
  display: grid;
  align-content: start;
  gap: 8px;
}

.crm-sidebar nav button,
.logout-button {
  min-height: 44px;
  border: 1px solid rgba(255, 255, 255, 0.1);
  border-radius: 8px;
  color: rgba(255, 255, 255, 0.76);
  background: rgba(255, 255, 255, 0.04);
  font-weight: 850;
  text-align: left;
  padding: 0 12px;
}

.crm-sidebar nav button.is-active {
  color: var(--white);
  background: var(--navy);
}

.logout-button {
  text-align: center;
}

.crm-main {
  min-width: 0;
  padding: 24px;
}

.crm-topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  margin-bottom: 20px;
}

.crm-status-message {
  display: none;
  margin: -8px 0 18px;
  padding: 11px 14px;
  border: 1px solid #bfdbfe;
  border-radius: 8px;
  color: #0f3a67;
  background: #eff6ff;
  font-weight: 900;
}

.crm-status-message.is-success {
  display: block;
  border-color: #bbf7d0;
  color: #14532d;
  background: #f0fdf4;
}

.crm-status-message.is-error {
  display: block;
  border-color: #fecaca;
  color: #991b1b;
  background: #fff5f5;
}

.topbar-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  min-width: min(760px, 58vw);
}

.topbar-actions input {
  min-width: 0;
}

.topbar-actions button {
  padding: 0 16px;
  white-space: nowrap;
}

.metric-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 14px;
  margin-bottom: 16px;
}

.admin-metric-grid {
  display: grid;
  grid-template-columns: repeat(6, minmax(0, 1fr));
  gap: 14px;
  margin-bottom: 16px;
}

.metric {
  min-height: 118px;
  padding: 18px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
  box-shadow: 0 12px 28px rgba(7, 17, 38, 0.06);
}

.metric strong {
  display: block;
  margin-top: 18px;
  color: var(--navy);
  font-size: 2.15rem;
}

.metric span {
  color: var(--muted);
  font-size: 0.9rem;
  font-weight: 800;
}

.work-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.4fr) minmax(300px, 0.7fr);
  gap: 16px;
}

.admin-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 16px;
}

.quote-teaching-panel {
  grid-column: 1 / -1;
}

.learning-form-card,
.learning-document-panel,
.learning-search-card,
.learning-library-panel,
.skills-onboarding-panel,
.learning-intro-card {
  display: grid;
  align-content: start;
  gap: 14px;
}

.learning-intro-card {
  color: var(--white);
  background:
    linear-gradient(135deg, rgba(10, 42, 102, 0.96), rgba(31, 111, 235, 0.82)),
    var(--navy);
}

.learning-intro-card span,
.learning-intro-card p {
  color: rgba(255, 255, 255, 0.82);
}

.learning-form-card form {
  display: grid;
  gap: 12px;
}

.learning-form-card textarea {
  min-height: 160px;
}

.checkbox-line {
  display: flex;
  align-items: center;
  gap: 10px;
  font-weight: 850;
}

.checkbox-line input {
  width: auto;
}

.learning-document-panel,
.learning-library-panel,
.skills-onboarding-panel,
.learning-search-card {
  grid-column: 1 / -1;
}

.learning-center-heading {
  margin-bottom: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.learning-library {
  display: grid;
  gap: 14px;
}

.knowledge-search-panel {
  display: grid;
  gap: 14px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.knowledge-search-form {
  display: grid;
  gap: 12px;
}

.knowledge-search-form textarea {
  min-height: 130px;
}

.knowledge-search-results {
  display: grid;
  gap: 10px;
}

.learning-technology-group {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid #bfdbfe;
  border-radius: 8px;
  background: #f8fbff;
}

.learning-technology-heading {
  display: flex;
  justify-content: space-between;
  gap: 14px;
  padding-bottom: 10px;
  border-bottom: 1px solid #dbeafe;
}

.learning-technology-heading strong,
.learning-product-card strong {
  display: block;
  color: var(--navy);
}

.learning-technology-heading span,
.learning-technology-heading small,
.learning-product-card span,
.learning-product-card small {
  color: var(--muted);
  font-size: 0.84rem;
  font-weight: 850;
}

.learning-product-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.knowledge-grid .learning-product-card {
  min-height: 0;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.learning-product-card ul {
  display: grid;
  gap: 8px;
  margin: 10px 0 0;
  padding: 0;
  list-style: none;
}

.learning-product-card li {
  padding: 8px;
  border-radius: 8px;
  background: #f1f5f9;
}

.learning-product-card li span {
  display: block;
  margin: 0 0 3px;
  color: var(--navy);
}

.study-guide-card {
  display: grid;
  gap: 10px;
  margin-top: 12px;
  border: 1px solid #bfdbfe;
  border-radius: 8px;
  background: #ffffff;
}

.study-guide-card summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 10px 12px;
  cursor: pointer;
  color: var(--navy);
  font-weight: 950;
}

.study-guide-card summary span,
.study-guide-card summary small {
  display: block;
  margin: 0;
  text-transform: none;
}

.study-guide-card summary small {
  color: var(--muted);
  font-size: 0.78rem;
}

.study-guide-card[open] summary {
  border-bottom: 1px solid #dbeafe;
}

.study-guide-content {
  display: grid;
  gap: 12px;
  padding: 12px;
}

.study-guide-sections {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 12px;
}

.study-guide-sections section {
  display: grid;
  gap: 8px;
  padding: 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fbff;
}

.study-guide-sections strong {
  color: var(--navy);
}

.study-guide-sections ul {
  display: grid;
  gap: 6px;
  margin: 0;
  padding-left: 18px;
}

.study-guide-sections li {
  padding: 0;
  border-radius: 0;
  background: transparent;
  color: var(--muted);
}

.skills-cluster-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
}

.skills-cluster-card {
  display: grid;
  gap: 12px;
  padding: 14px;
  border: 1px solid #bfdbfe;
  border-radius: 8px;
  background:
    linear-gradient(180deg, rgba(239, 246, 255, 0.96), rgba(255, 255, 255, 0.98)),
    var(--white);
}

.skills-cluster-card strong,
.skills-cluster-card span,
.skills-cluster-card small {
  display: block;
}

.skills-cluster-card strong {
  color: var(--navy);
  font-size: 1rem;
}

.skills-cluster-card span,
.skills-cluster-card small {
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 850;
}

.skills-cluster-card p {
  margin: 0;
  color: var(--muted);
}

.skills-cluster-card dl {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
  margin: 0;
}

.skills-cluster-card dl div {
  padding: 8px;
  border-radius: 8px;
  background: #ffffff;
}

.skills-cluster-card dt {
  color: var(--muted);
  font-size: 0.72rem;
  font-weight: 900;
}

.skills-cluster-card dd {
  margin: 2px 0 0;
  color: var(--navy);
  font-size: 1.1rem;
  font-weight: 950;
}

.skills-cluster-card ol {
  margin: 0;
  padding-left: 18px;
  color: var(--navy);
  font-weight: 800;
}

.approved-source-list,
.learning-search-results {
  display: grid;
  gap: 10px;
}

.learning-search-options {
  align-items: end;
}

.learning-security-note {
  color: var(--muted);
  font-weight: 800;
}

.learning-answer-card {
  display: grid;
  gap: 12px;
  padding: 16px;
  border: 1px solid rgba(31, 111, 235, 0.24);
  border-radius: 8px;
  background: linear-gradient(135deg, rgba(10, 42, 102, 0.96), rgba(31, 111, 235, 0.86));
  color: var(--white);
}

.learning-answer-heading {
  display: flex;
  justify-content: space-between;
  gap: 16px;
}

.learning-answer-card span,
.learning-answer-card small {
  color: rgba(255, 255, 255, 0.78);
  font-weight: 800;
}

.learning-answer-card p,
.learning-answer-card ol {
  margin: 0;
}

.learning-answer-card ol {
  padding-left: 22px;
}

.learning-answer-card li + li {
  margin-top: 8px;
}

.approved-source-card,
.learning-result-card {
  display: grid;
  gap: 6px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fbff;
}

.approved-source-card span,
.learning-result-card span,
.learning-result-card small {
  color: var(--muted);
  font-size: 0.86rem;
  font-weight: 800;
}

.learning-result-card p {
  margin: 0;
  color: var(--muted);
}

.knowledge-result-card {
  gap: 12px;
}

.knowledge-result-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 14px;
}

.knowledge-result-header > div {
  display: grid;
  gap: 4px;
}

.knowledge-result-location {
  flex: 0 0 auto;
  padding: 5px 8px;
  border: 1px solid #bfdbfe;
  border-radius: 999px;
  background: #eff6ff;
  color: var(--blue) !important;
  font-weight: 950;
  white-space: nowrap;
}

.knowledge-result-summary {
  padding: 10px 12px;
  border-left: 3px solid #1f6feb;
  border-radius: 8px;
  background: var(--white);
  line-height: 1.45;
}

.knowledge-source-actions {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 10px;
  margin-top: 2px;
}

.knowledge-source-actions a,
.knowledge-source-details summary {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-height: 32px;
  padding: 6px 10px;
  border: 1px solid #bfdbfe;
  border-radius: 8px;
  background: #eff6ff;
  color: var(--blue);
  font-size: 0.86rem;
  font-weight: 950;
  cursor: pointer;
  text-decoration: none;
}

.knowledge-source-details {
  display: grid;
  gap: 8px;
  width: 100%;
}

.knowledge-source-meta {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
  margin: 8px 0 0;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.knowledge-source-meta div {
  display: grid;
  gap: 2px;
}

.knowledge-source-details dt {
  color: var(--navy);
  font-size: 0.76rem;
  font-weight: 950;
  text-transform: uppercase;
}

.knowledge-source-details dd {
  margin: 0;
  color: var(--muted);
  overflow-wrap: anywhere;
}

.knowledge-source-excerpt {
  display: grid;
  gap: 8px;
  margin-top: 10px;
  padding: 12px;
  border: 1px solid #bfdbfe;
  border-radius: 8px;
  background: #f8fbff;
}

.knowledge-source-excerpt-heading {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
}

.knowledge-source-excerpt strong {
  color: var(--navy);
}

.knowledge-source-excerpt small {
  color: var(--muted);
  font-weight: 800;
}

.knowledge-source-pre {
  max-height: 430px;
  margin: 0;
  overflow: auto;
  padding: 12px;
  border-radius: 8px;
  background: #071126;
  color: #e5f2ff;
  font-family: ui-monospace, SFMono-Regular, Consolas, "Liberation Mono", monospace;
  font-size: 0.9rem;
  line-height: 1.5;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.knowledge-source-excerpt p {
  margin: 0;
  color: var(--muted);
  white-space: pre-wrap;
}

.knowledge-source-details:target {
  outline: 3px solid rgba(31, 111, 235, 0.24);
  outline-offset: 4px;
}

.lab-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.lab-grid > article {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.lab-summary-card,
.lab-form-card,
.lab-list-card {
  display: grid;
  align-content: start;
  gap: 12px;
  padding: 16px;
}

.lab-assets-card,
.lab-summary-card,
.lab-simulator-card {
  grid-column: 1 / -1;
}

.lab-summary-card > span,
.lab-form-card > span,
.lab-list-card > span,
.lab-simulator-card > span {
  color: var(--blue);
  font-size: 0.76rem;
  font-weight: 950;
  text-transform: uppercase;
}

.lab-summary-card h3,
.lab-form-card h3,
.lab-list-card h3,
.lab-simulator-card h3 {
  margin: 0;
  color: var(--ink);
}

.lab-topology {
  display: grid;
  grid-template-columns: repeat(6, minmax(90px, 1fr));
  gap: 8px;
  overflow-x: auto;
  padding: 12px;
  border-radius: 8px;
  background: linear-gradient(135deg, #071126, #123c83);
}

.lab-topology div {
  display: grid;
  min-height: 64px;
  place-items: center;
  border: 1px solid rgba(25, 244, 255, 0.28);
  border-radius: 999px;
  color: var(--white);
  background: rgba(255, 255, 255, 0.08);
  font-weight: 950;
  text-align: center;
}

.lab-metrics {
  grid-template-columns: repeat(4, minmax(0, 1fr));
}

.lab-card-grid,
.lab-event-list {
  display: grid;
  gap: 10px;
}

.lab-item-card,
.lab-event-card {
  display: grid;
  gap: 7px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f8fbff;
}

.lab-item-card strong,
.lab-event-card strong {
  color: var(--ink);
}

.lab-item-card p,
.lab-item-card small,
.lab-event-card p,
.lab-event-card small {
  margin: 0;
  color: var(--muted);
}

.lab-simulator-card {
  display: grid;
  gap: 12px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: linear-gradient(180deg, #f8fbff, #ffffff);
}

.lab-simulator-card p {
  margin: 0;
  color: var(--muted);
}

.lab-sim-progress {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 160px));
  gap: 10px;
}

.lab-score {
  display: grid;
  gap: 2px;
  padding: 10px;
  border: 1px solid #bfdbfe;
  border-radius: 8px;
  background: #eff6ff;
}

.lab-score strong {
  color: var(--blue);
  font-size: 1.25rem;
}

.lab-score span {
  color: var(--muted);
  font-size: 0.8rem;
  font-weight: 900;
}

.lab-sim-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.lab-sim-actions button,
.lab-item-card button {
  min-height: 38px;
  padding: 0 12px;
  border: 1px solid var(--blue);
  border-radius: 8px;
  color: var(--white);
  background: var(--blue);
  font: inherit;
  font-weight: 900;
  cursor: pointer;
}

.lab-sim-actions button:disabled {
  border-color: #d1d5db;
  color: #475569;
  background: #e5e7eb;
  cursor: default;
}

.lab-sim-actions .secondary-action {
  border-color: #fecaca;
  color: #991b1b;
  background: #fff1f2;
}

.lab-candidate-link {
  display: grid;
  gap: 8px;
  padding: 12px;
  border: 1px solid rgba(31, 111, 235, 0.22);
  border-radius: 8px;
  background: #f8fbff;
}

.lab-candidate-link:empty {
  display: none;
}

.lab-candidate-link input {
  width: 100%;
  min-height: 42px;
  padding: 0 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  color: var(--muted);
}

.compact-actions {
  gap: 8px;
}

.lab-console {
  min-height: 260px;
  max-height: 430px;
  margin: 0;
  overflow: auto;
  padding: 14px;
  border-radius: 8px;
  background: #071126;
  color: #dbeafe;
  font-family: ui-monospace, SFMono-Regular, Consolas, "Liberation Mono", monospace;
  font-size: 0.9rem;
  line-height: 1.5;
  white-space: pre-wrap;
}

.lab-access-page {
  min-height: 100vh;
  background:
    radial-gradient(circle at 80% 10%, rgba(0, 184, 255, 0.2), transparent 32%),
    linear-gradient(135deg, #06142d 0%, #0a2a66 58%, #071428 100%);
  color: var(--white);
}

.lab-access-shell {
  width: min(1180px, calc(100% - 32px));
  margin: 0 auto;
  padding: 32px 0;
}

.lab-access-hero,
.lab-access-card {
  border: 1px solid rgba(255, 255, 255, 0.16);
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.08);
  box-shadow: 0 24px 80px rgba(0, 0, 0, 0.22);
}

.lab-access-hero {
  display: grid;
  grid-template-columns: 190px 1fr;
  gap: 24px;
  align-items: center;
  padding: 22px;
  margin-bottom: 20px;
}

.lab-access-hero img {
  width: 100%;
  max-height: 110px;
  object-fit: contain;
  border-radius: 8px;
  background: #06142d;
}

.lab-access-hero span,
.lab-access-card span {
  color: #67e8f9;
  font-size: 0.78rem;
  font-weight: 900;
  text-transform: uppercase;
}

.lab-access-hero h1,
.lab-access-card h2 {
  margin: 6px 0;
  color: var(--white);
}

.lab-access-hero p,
.lab-access-card p {
  margin: 0;
  color: rgba(255, 255, 255, 0.78);
}

.lab-access-card {
  display: grid;
  gap: 16px;
  padding: 22px;
}

.lab-access-heading {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 20px;
  align-items: start;
}

.lab-access-score {
  display: grid;
  place-items: center;
  min-width: 120px;
  min-height: 96px;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.12);
}

.lab-access-score strong {
  font-size: 2rem;
}

.lab-access-meta {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
}

.lab-access-meta span {
  padding: 10px;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.1);
  color: rgba(255, 255, 255, 0.86);
  text-transform: none;
}

.lab-access-card .lab-sim-actions button,
.lab-access-card .approval-actions button {
  border-color: rgba(255, 255, 255, 0.18);
}

.work-grid > section,
.admin-grid > section,
.crm-view > .toolbar,
.ticket-table,
.invoice-table,
.account-grid,
.knowledge-grid {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.panel-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding: 18px;
  border-bottom: 1px solid var(--line);
}

.panel-heading span {
  color: var(--muted);
  font-size: 0.9rem;
  font-weight: 800;
}

.ticket-board {
  display: grid;
  grid-template-columns: repeat(4, minmax(190px, 1fr));
  gap: 12px;
  overflow-x: auto;
  padding: 14px;
}

.board-column {
  display: grid;
  align-content: start;
  gap: 10px;
  min-height: 420px;
  padding: 12px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #f7fafc;
}

.board-column h3 {
  margin: 0 0 4px;
  font-size: 0.94rem;
}

.ticket-card,
.queue-item,
.lead-card,
.account-card,
.knowledge-grid article {
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.ticket-card {
  display: grid;
  gap: 9px;
  padding: 12px;
}

.ticket-card strong {
  line-height: 1.2;
}

.ticket-meta,
.account-meta {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.card-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.card-actions button {
  min-height: 34px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 0 10px;
  color: var(--navy);
  background: var(--white);
  font-weight: 900;
}

.card-actions .danger-action {
  color: #991b1b;
  border-color: #fecaca;
  background: #fff5f5;
}

.pill {
  display: inline-flex;
  align-items: center;
  min-height: 24px;
  padding: 0 8px;
  border-radius: 999px;
  color: var(--navy);
  background: #e8f0fb;
  font-size: 0.75rem;
  font-weight: 900;
}

.pill.Critical {
  color: var(--white);
  background: var(--red);
}

.pill.High {
  color: #2d1600;
  background: #ffd8a8;
}

.pill.Medium {
  color: #173a68;
  background: #d8eafe;
}

.pill.Low {
  color: #064e3b;
  background: #d1fae5;
}

.queue-list {
  display: grid;
  gap: 10px;
  padding: 14px;
}

.lead-list {
  display: grid;
  gap: 10px;
  padding: 14px;
}

.admin-wide {
  grid-column: 1 / -1;
}

.region-security-panel {
  overflow: hidden;
  color: var(--white);
  background:
    radial-gradient(circle at 12% 18%, rgba(31, 111, 235, 0.28), transparent 28%),
    linear-gradient(135deg, #071126, #0a2a66);
}

.region-security-panel .panel-heading {
  border-bottom-color: rgba(255, 255, 255, 0.12);
}

.region-security-panel .panel-heading span {
  color: rgba(255, 255, 255, 0.68);
}

.region-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  align-items: stretch;
  gap: 18px;
  padding: 18px;
}

.region-card {
  position: relative;
  display: grid;
  grid-template-rows: auto 1fr auto;
  gap: 18px;
  min-height: 360px;
  overflow: hidden;
  padding: 24px;
  color: var(--white);
  border: 1px solid rgba(255, 255, 255, 0.14);
  border-radius: 8px;
  background-color: #071126;
  background:
    linear-gradient(135deg, rgba(7, 17, 38, 0.98), rgba(10, 42, 102, 0.92)),
    radial-gradient(circle at 82% 16%, color-mix(in srgb, var(--region-accent), transparent 30%), transparent 32%),
    rgba(255, 255, 255, 0.06);
}

.region-card::before {
  content: "";
  position: absolute;
  right: -42px;
  top: -42px;
  width: 160px;
  aspect-ratio: 1;
  border: 1px solid rgba(255, 255, 255, 0.16);
  border-radius: 50%;
  background:
    linear-gradient(35deg, transparent 42%, rgba(255, 255, 255, 0.2) 43%, transparent 44%),
    radial-gradient(circle at 35% 35%, var(--region-accent), transparent 58%);
  opacity: 0.42;
}

.region-hero {
  position: relative;
  display: grid;
  justify-items: center;
  gap: 8px;
  text-align: center;
}

.region-orb {
  display: grid;
  place-items: center;
  width: clamp(150px, 46%, 210px);
  aspect-ratio: 1;
  border: 1px solid color-mix(in srgb, var(--region-accent), white 20%);
  border-radius: 50%;
  background: rgba(5, 11, 24, 0.68);
  box-shadow: 0 0 28px color-mix(in srgb, var(--region-accent), transparent 55%);
  transition:
    border-color 0.18s ease,
    box-shadow 0.18s ease,
    transform 0.18s ease;
}

.region-orb:hover,
.region-orb:focus-visible {
  border-color: color-mix(in srgb, var(--region-accent), white 45%);
  box-shadow: 0 0 38px color-mix(in srgb, var(--region-accent), transparent 35%);
  outline: none;
  transform: translateY(-2px);
}

.region-orb img {
  width: 72%;
  height: 48%;
  object-fit: contain;
}

.region-card h3,
.region-name,
.region-card span,
.region-card dl {
  position: relative;
  margin: 0;
}

.region-card span {
  color: color-mix(in srgb, var(--region-accent), white 28%);
  font-size: 0.78rem;
  font-weight: 950;
  text-transform: uppercase;
}

.region-name {
  display: block;
  color: #0a2a66;
  font-size: clamp(1.35rem, 2vw, 2rem);
  font-weight: 950;
  line-height: 1.1;
  text-align: center;
}

.region-security-panel .region-name {
  color: #0a2a66;
  text-shadow: 0 1px 0 rgba(255, 255, 255, 0.18);
}

.region-card dl {
  display: grid;
  gap: 8px;
}

.region-card dl div {
  display: flex;
  justify-content: space-between;
  gap: 12px;
}

.region-card dt {
  color: rgba(255, 255, 255, 0.72);
  font-weight: 800;
}

.region-card dd {
  margin: 0;
  color: var(--white);
  font-weight: 950;
}

.region-card .card-actions button {
  color: var(--white);
  border-color: rgba(255, 255, 255, 0.22);
  background: rgba(255, 255, 255, 0.1);
}

.audit-list,
.career-application-list,
.career-opportunity-list {
  display: grid;
  gap: 10px;
  padding: 14px;
}

.career-opportunity-form {
  display: grid;
  gap: 12px;
  padding: 14px;
  border-bottom: 1px solid var(--line);
}

.career-opportunity-form label {
  display: grid;
  gap: 6px;
  color: var(--muted);
  font-size: 0.82rem;
  font-weight: 900;
}

.career-opportunity-form .form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.career-opportunity-form .switch-row {
  grid-template-columns: auto minmax(0, 1fr);
  color: var(--ink);
}

.career-opportunity-form .approval-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
}

.lead-card {
  display: grid;
  gap: 10px;
  padding: 14px;
}

.audit-card,
.career-application-card {
  display: grid;
  gap: 10px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.lead-card strong,
.lead-card span,
.career-application-card strong,
.career-application-card span,
.audit-card strong,
.audit-card span {
  display: block;
}

.lead-card span,
.lead-card p,
.career-application-card span,
.career-application-card p,
.audit-card span,
.audit-card p,
.audit-card small {
  margin: 4px 0 0;
  color: var(--muted);
  font-size: 0.9rem;
}

.career-application-card a {
  width: fit-content;
  color: var(--blue);
  font-weight: 900;
}

.lead-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.lead-actions a {
  display: inline-flex;
  min-height: 34px;
  align-items: center;
  justify-content: center;
  padding: 0 10px;
  border: 1px solid var(--line);
  border-radius: 8px;
  color: var(--navy);
  background: #f7fafc;
  font-weight: 900;
}

.service-breakdown {
  display: grid;
  gap: 10px;
  padding: 14px;
}

.service-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  min-height: 54px;
  padding: 12px 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.service-row span {
  color: var(--muted);
  font-weight: 850;
}

.service-row strong {
  color: var(--navy);
  font-size: 1.45rem;
}

.queue-item {
  padding: 14px;
}

.queue-item strong,
.queue-item span {
  display: block;
}

.queue-item span {
  margin-top: 5px;
  color: var(--muted);
  font-size: 0.9rem;
}

.toolbar {
  display: flex;
  gap: 10px;
  margin-bottom: 14px;
  padding: 14px;
}

.ticket-table {
  overflow: hidden;
}

.invoice-table {
  overflow: auto;
}

.invoice-filters {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  padding: 14px 14px 0;
}

.invoice-filters button {
  min-height: 34px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 0 12px;
  color: var(--navy);
  background: var(--white);
  font-weight: 900;
}

.invoice-filters button.is-active {
  border-color: var(--navy);
  color: var(--white);
  background: var(--navy);
}

.ticket-row {
  display: grid;
  grid-template-columns: 90px minmax(220px, 1.2fr) minmax(160px, 0.8fr) 120px 150px minmax(170px, 0.8fr);
  gap: 12px;
  align-items: center;
  padding: 14px 16px;
  border-bottom: 1px solid var(--line);
}

.ticket-row:last-child {
  border-bottom: 0;
}

.ticket-row.header {
  color: var(--muted);
  background: #f7fafc;
  font-size: 0.78rem;
  font-weight: 950;
  text-transform: uppercase;
}

.ticket-row button {
  border: 1px solid var(--line);
  border-radius: 8px;
  min-height: 34px;
  background: var(--white);
  color: var(--navy);
  font-weight: 900;
}

.ticket-row select {
  min-height: 34px;
  width: 100%;
  border: 1px solid var(--line);
  border-radius: 8px;
  color: var(--navy);
  background: var(--white);
  font-weight: 850;
}

.ticket-row small {
  display: block;
  margin-top: 4px;
  color: var(--muted);
  font-size: 0.72rem;
  font-weight: 800;
}

.table-actions {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 6px;
}

.table-actions button {
  min-height: 32px;
  padding: 0 8px;
}

.invoice-row {
  display: grid;
  grid-template-columns: 150px minmax(180px, 1fr) minmax(160px, 0.8fr) 120px 100px minmax(150px, 0.7fr) 190px;
  gap: 12px;
  align-items: start;
  min-width: 1180px;
  padding: 14px 16px;
  border-bottom: 1px solid var(--line);
}

.invoice-row:last-child {
  border-bottom: 0;
}

.invoice-row.header {
  align-items: center;
  color: var(--muted);
  background: #f7fafc;
  font-size: 0.78rem;
  font-weight: 950;
  text-transform: uppercase;
}

.invoice-row .table-actions {
  grid-template-columns: 1fr;
  width: 100%;
  min-width: 0;
}

.invoice-row .table-actions button {
  width: 100%;
  min-width: 0;
  white-space: normal;
  line-height: 1.12;
  padding: 7px 8px;
}

.invoice-row button {
  border: 1px solid var(--line);
  border-radius: 8px;
  min-height: 34px;
  background: var(--white);
  color: var(--navy);
  font-weight: 900;
}

.invoice-row button:disabled {
  cursor: default;
  color: var(--muted);
  background: #eef4fb;
}

.invoice-row .danger-action {
  border-color: #fecaca;
  color: #b42318;
  background: #fff7f7;
}

.invoice-review-dialog {
  width: min(1100px, calc(100vw - 28px));
  height: min(92vh, 920px);
  border: 0;
  border-radius: 8px;
  padding: 0;
  box-shadow: var(--shadow);
}

.invoice-review-dialog::backdrop {
  background: rgba(7, 17, 38, 0.68);
}

.invoice-review-shell {
  display: grid;
  grid-template-rows: auto auto minmax(0, 1fr) auto;
  height: 100%;
  background: var(--white);
}

.invoice-review-heading,
.invoice-review-actions {
  padding: 16px 18px;
  border-bottom: 1px solid var(--line);
}

.invoice-review-actions {
  display: flex;
  justify-content: flex-end;
  gap: 10px;
  border-top: 1px solid var(--line);
  border-bottom: 0;
}

.invoice-review-actions button {
  min-height: 40px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 0 14px;
  color: var(--navy);
  background: var(--white);
  font-weight: 900;
}

.invoice-review-actions button:last-child {
  border-color: var(--navy);
  color: var(--white);
  background: var(--navy);
}

.invoice-review-actions button:disabled {
  cursor: wait;
  opacity: 0.68;
}

.invoice-review-shell .login-message {
  margin: 0;
  padding: 0 18px 12px;
}

.invoice-review-shell iframe {
  width: 100%;
  height: 100%;
  border: 0;
  background: #f8fafc;
}

.account-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
  padding: 14px;
}

.account-card {
  display: grid;
  gap: 12px;
  padding: 16px;
}

.team-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
  padding: 14px;
}

.team-card {
  display: grid;
  gap: 10px;
  padding: 16px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.team-card h3,
.team-card p {
  margin: 0;
}

.team-card p {
  color: var(--muted);
  font-size: 0.92rem;
}

.reset-list {
  display: grid;
  gap: 10px;
  padding: 14px;
}

.quote-teaching-form {
  display: grid;
  gap: 12px;
  padding: 14px;
  border-bottom: 1px solid var(--line);
}

.currency-converter {
  display: grid;
  gap: 14px;
  padding: 14px;
  border-bottom: 1px solid var(--line);
  background: #f7fafc;
}

.converter-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
}

.converter-heading h3,
.converter-heading p {
  margin: 0;
}

.converter-heading p {
  margin-top: 5px;
  color: var(--muted);
  font-size: 0.9rem;
}

.converter-heading button {
  min-height: 38px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 0 12px;
  color: var(--navy);
  background: var(--white);
  font-weight: 900;
  white-space: nowrap;
}

.converter-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 10px;
}

.converter-result {
  display: flex;
  min-height: 52px;
  align-items: center;
  padding: 12px 14px;
  border: 1px solid rgba(31, 111, 235, 0.22);
  border-radius: 8px;
  color: var(--navy);
  background: var(--white);
  font-size: 1.2rem;
  font-weight: 950;
}

.quote-teaching-form button {
  min-height: 44px;
  border: 0;
  border-radius: 8px;
  color: var(--white);
  background: var(--navy);
  font-weight: 900;
}

.quote-cost-list {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  padding: 14px;
}

.support-teaching-block {
  border-top: 1px solid var(--line);
}

.compact-heading {
  background: #fbfdff;
}

.support-knowledge-list {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 12px;
  padding: 14px;
}

.knowledge-document-list {
  display: grid;
  gap: 10px;
  padding: 14px;
  border-top: 1px solid var(--line);
  background: #f7fafc;
}

.quote-cost-card,
.support-knowledge-card,
.knowledge-document-card {
  display: grid;
  gap: 10px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.quote-cost-card strong,
.quote-cost-card span,
.quote-cost-card small,
.support-knowledge-card strong,
.support-knowledge-card span,
.support-knowledge-card small,
.knowledge-document-card strong,
.knowledge-document-card span,
.knowledge-document-card small {
  display: block;
}

.quote-cost-card span,
.quote-cost-card p,
.quote-cost-card small,
.support-knowledge-card span,
.support-knowledge-card p,
.support-knowledge-card small,
.knowledge-document-card span,
.knowledge-document-card small {
  margin: 0;
  color: var(--muted);
  font-size: 0.88rem;
  line-height: 1.38;
}

.reset-card {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding: 14px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: var(--white);
}

.reset-card strong,
.reset-card span {
  display: block;
}

.reset-card span {
  margin-top: 5px;
  color: var(--muted);
  font-size: 0.9rem;
}

.reset-card button {
  min-height: 36px;
  border: 1px solid var(--line);
  border-radius: 8px;
  padding: 0 10px;
  color: var(--navy);
  background: var(--white);
  font-weight: 900;
}

.account-card h3 {
  margin: 0;
}

.account-card p,
.knowledge-grid p,
.ticket-card p {
  margin: 0;
  color: var(--muted);
  font-size: 0.92rem;
  line-height: 1.4;
}

.knowledge-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 14px;
  padding: 14px;
}

.knowledge-grid article {
  min-height: 210px;
  padding: 18px;
}

.knowledge-grid span {
  display: inline-flex;
  margin-bottom: 28px;
  color: var(--blue);
  font-size: 0.78rem;
  font-weight: 950;
  text-transform: uppercase;
}

.knowledge-grid .learning-technology-heading span,
.knowledge-grid .learning-technology-heading small,
.knowledge-grid .learning-product-card span,
.knowledge-grid .learning-product-card small {
  display: block;
  margin-bottom: 0;
  text-transform: none;
}

.knowledge-grid h3 {
  margin: 0 0 10px;
}

.ticket-dialog {
  width: min(620px, calc(100vw - 28px));
  border: 0;
  border-radius: 8px;
  padding: 0;
  box-shadow: var(--shadow);
}

.ticket-dialog::backdrop {
  background: rgba(7, 17, 38, 0.58);
}

.ticket-form {
  display: grid;
  gap: 16px;
  padding: 22px;
}

.dialog-heading {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 16px;
}

.dialog-heading button {
  border: 1px solid var(--line);
  border-radius: 8px;
  min-height: 38px;
  padding: 0 12px;
  background: var(--white);
  color: var(--navy);
  font-weight: 900;
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px;
}

@media (max-width: 1080px) {
  .app-view,
  .login-view,
  .admin-grid,
  .work-grid {
    grid-template-columns: 1fr;
  }

  .crm-sidebar {
    position: static;
    height: auto;
  }

  .crm-sidebar nav {
    grid-template-columns: repeat(5, 1fr);
  }

  .metric-grid,
  .admin-metric-grid,
  .account-grid,
  .team-grid,
  .region-grid,
  .skills-cluster-grid,
  .lab-grid,
  .learning-product-grid,
  .study-guide-sections,
  .quote-cost-list,
  .support-knowledge-list,
  .converter-grid,
  .knowledge-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .ticket-row {
    grid-template-columns: 80px minmax(220px, 1fr) minmax(180px, 0.8fr);
    min-width: 760px;
  }

  .ticket-table {
    overflow: auto;
  }

  .lab-access-meta {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 720px) {
  .crm-main {
    padding: 14px;
  }

  .crm-topbar,
  .topbar-actions,
  .toolbar {
    display: grid;
    min-width: 0;
    width: 100%;
  }

  .crm-sidebar nav,
  .metric-grid,
  .admin-metric-grid,
  .admin-grid,
  .account-grid,
  .team-grid,
  .region-grid,
  .skills-cluster-grid,
  .lab-grid,
  .learning-product-grid,
  .study-guide-sections,
  .quote-cost-list,
  .support-knowledge-list,
  .converter-grid,
  .knowledge-grid,
  .career-opportunity-form .form-grid,
  .form-row {
    grid-template-columns: 1fr;
  }

  .converter-heading {
    align-items: stretch;
    flex-direction: column;
  }

  .ticket-row {
    grid-template-columns: 1fr;
  }

  .ticket-row.header {
    display: none;
  }

  .knowledge-result-header,
  .knowledge-source-excerpt-heading {
    display: grid;
  }

  .knowledge-result-location {
    justify-self: start;
    white-space: normal;
  }

  .knowledge-source-meta {
    grid-template-columns: 1fr;
  }

  .lab-metrics,
  .lab-topology {
    grid-template-columns: 1fr;
  }

  .lab-access-shell {
    width: min(100% - 20px, 1180px);
    padding: 16px 0;
  }

  .lab-access-hero,
  .lab-access-heading,
  .lab-access-meta {
    grid-template-columns: 1fr;
  }

  .lab-access-hero {
    gap: 14px;
  }

  .lab-access-hero img {
    max-width: 220px;
  }
}