Data Protection
Practical data protection for support and business workflows.
NextGenIT applies proportionate controls around access, retention, security and responsible handling of client, candidate and support data.
Data requestscontact@nextgenit.ciScopeWebsite forms, CRM, Client Portal, Careers, support tickets and remote sessions.
Controls
Collection minimization
Forms request only the details needed to assess a service request, handle a ticket, process a candidate or respond to a business enquiry.
Access management
CRM and Client Portal data is behind authenticated sessions. Sensitive admin actions are role restricted and temporary passwords require controlled handling.
Retention and deletion
Data is retained for operational, contractual, support, recruitment and legal purposes. Requests for deletion or correction can be sent to NextGenIT for review.
Attachments
Career attachments are limited by file type and size. Files are emailed to the Talent team; filenames are stored for admin visibility and follow-up.
Bonnes pratiques
Limitation des donnees
Les formulaires demandent uniquement les informations necessaires pour evaluer une demande, gerer un ticket, traiter une candidature ou repondre a une demande commerciale.
Gestion des acces
Les donnees CRM et Portail Client sont protegees par authentification. Les actions sensibles sont limitees par role.
Conservation et suppression
Les donnees sont conservees pour les besoins operationnels, contractuels, support, recrutement et obligations legales. Les demandes de correction ou suppression peuvent etre envoyees a NextGenIT.
Pieces jointes
Les fichiers de candidature sont limites par type et taille. Ils sont transmis a l'equipe Talent et les noms de fichiers restent visibles dans l'admin CRM.
