English
What we collect
We may collect your name, business email, phone number, company, role, service request, support ticket details, assessment information, career application details, CV or cover letter files, and messages submitted through the website.
How we use information
We use this information to respond to enquiries, prepare quotes, deliver support, manage CRM/client portal access, process applications, send service emails and maintain business records.
AI assistants
Questions sent to the Quote AI or Support AI may be processed by the configured AI provider to generate an answer. Do not submit passwords, private keys, payment card details or highly sensitive confidential data into public website assistants.
Retention
We retain information for as long as needed for the business purpose, legal obligations, support history, recruitment review or dispute prevention. You may request access, correction or deletion by emailing NextGenIT.
Sharing
We do not sell personal information. We may share information with hosting, email, database, AI, communications and professional service providers that help us operate the website and deliver services.
Francais
Informations collectees
NextGenIT peut collecter votre nom, email professionnel, telephone, entreprise, role, demande de service, details de ticket support, informations d'evaluation, candidature, CV ou lettre de motivation et messages envoyes via le site.
Utilisation
Ces informations servent a repondre aux demandes, preparer des devis, fournir du support, gerer les acces CRM/Portail Client, traiter les candidatures, envoyer des emails de service et conserver les dossiers professionnels.
Assistants IA
Les questions envoyees aux assistants IA peuvent etre traitees par le fournisseur IA configure afin de generer une reponse. N'envoyez pas de mots de passe, cles privees, donnees de carte bancaire ou donnees hautement sensibles dans les assistants publics.
Conservation
Les informations sont conservees aussi longtemps que necessaire pour l'objectif professionnel, les obligations legales, l'historique support, l'analyse de candidature ou la prevention des litiges.
Partage
NextGenIT ne vend pas les donnees personnelles. Certaines donnees peuvent etre partagees avec les prestataires d'hebergement, email, base de donnees, IA, communication et services professionnels necessaires a l'exploitation du service.
