NGRConnect | NextGenIT Remote Support

Camera

Camera preview is off

Screen share

No screen shared

Audio options

Audio off

Microphone Speaker

People in session

0 people

Join a room to see participants.

Meeting security

Ready

Host and Co-host can control who shares, remove participants and lock the active browser session for current attendees.

Screen sharing

Session recording

Restricted

Only the meeting Host and Co-host can record remote sessions.

Schedule session

Ready

Remote control

Waiting

Auto-accept control requests from assigned engineer

Manual approval is required before an engineer can take control.

Browser control can guide the shared session with remote pointer and click markers. Full operating-system control requires the native NGRConnect/RustDesk agent.

Chat transcript

NGRConnect session opened. Transcript started.